Frequently Asked Questions
With Fingerprint Capture locations across the United States we find that we are within thirty miles or less of 90% of the population. Drug Screening services are offered at over 10,000 locations nationwide. Please check our locations page for the most up-to-date list of locations nationwide.
Prices vary by state and our cost reflects all applicable charges including fingerprinting services where applicable.
No. You will have to get your fingerprints on cards and mail them directly to the FBI.
Valid forms of payment include the following:
- A company provided Direct Bill Authorization form (must be presented at the time of the appointment)
- Visa, Mastercard, American Express and Discover cards
The Ohio BCI processes and mails out all background checks for the state of Ohio. To check the status of your background check, you can contact the BCI at 877-224-0043, and press option 0 for identification.
The average response time from Ohio BCI is 5-7 business days, but can take up to *45 days to process.
Yes. We have locations (nationwide) that can fingerprint onto a fingerprint card (FD258) and give those cards back to you. See our locations tab to find a location near you.
For some licensing agencies that accept results electronically from the Ohio BCI&I, they do allow a second hard copy to be sent to the individual or another location. For employment reasons a second copy is not allowed to be sent to another location directly. Select BCI copies can be resent, but must be requested through BCI&I directly at 877-224-0043, option 0. The FBI copy is never released a second time.
No. To find the most up-to-date list of locations that provide Florida fingerprinting services, please visit our locations tab and look for “Florida Level 2 Livescan background checks available at this location (with or without photo)” under the location’s description.
Yes, you can typically request a copy of your BCI report from the Ohio BCI. There are stipulations, but you can obtain that information from their website at www.ohio attorneygeneral.gov.
Customers may request a refund within thirty (30) calendar days an application. National background Check, Inc and/or FastFingerprints is/are not responsible for refunds due to the selection of incorrect transaction types or services, inaccurate or incomplete information. Once an application or request for service has been submitted to the appropriate agency, a cancellation and/or refund is no longer available. Appointments must be cancelled through our website at least twenty-four (24) hours in advance. Failure to do so will result in a $15.00 charge for missed appointments.